The SIT50422 Diploma of Hospitality Management is a nationally recognized qualification in Australia, designed for individuals aiming to develop advanced skills in hospitality management. This diploma equips learners with the knowledge and competencies to undertake roles that require a broad range of hospitality skills combined with managerial skills and sound knowledge of industry operations.
Course Overview
- Qualification Code: SIT50422
- Total Units: 28 (11 core units + 17 elective units)
- Delivery Mode: Varies by provider; may include face-to-face, blended, or online learning
- Duration: Typically 1–2 years, depending on the institution and study mode
- Entry Requirements: No formal prerequisites
- Work Placement: May be required; consult individual training providers for specifics
Key Learning Outcomes
Graduates will develop competencies in:
- Enhancing customer service experiences
- Managing finances within a budget and preparing budgets
- Identifying and managing legal risks and compliance
- Leading and managing people, including rostering staff
- Monitoring work operations and establishing business relationships
- Implementing and monitoring work health and safety practices
Career Opportunities
This qualification prepares individuals for roles such as:
- Restaurant Manager
- Bar Manager
- Café Manager
- Front Office Manager
- Motel Manager
- Chef de Cuisine
These positions are in demand across various sectors, including hotels, restaurants, catering operations, and other hospitality venues.
Recognition of Prior Learning (RPL)
For individuals with relevant work experience or prior studies, RPL offers a pathway to attain this diploma by recognizing existing competencies. The RPL process involves:
- Self-Assessment: Evaluating your experience against the qualification’s competencies.
- Evidence Collection: Gathering supporting documents such as work samples, references, and prior certifications.
- Assessment: Reviewing submitted evidence by qualified assessors to determine competency.
- Outcome: Awarding of the Diploma upon successful demonstration of required competencies.
Engaging in RPL can expedite the qualification process and acknowledge your professional experience.
Course Structure
Core Units (11):
- SITXCCS015: Enhance customer service experiences
- SITXCCS016: Develop and manage quality customer service practices
- SITXCOM010: Manage conflict
- SITXFIN009: Manage finances within a budget
- SITXFIN010: Prepare and monitor budgets
- SITXGLC002: Identify and manage legal risks and comply with law
- SITXHRM008: Roster staff
- SITXHRM009: Lead and manage people
- SITXMGT004: Monitor work operations
- SITXMGT005: Establish and conduct business relationships
- SITXWHS007: Implement and monitor work health and safety practices
Elective Units (17):
Electives can be chosen based on specific interests and career goals, with options across various groups:
- Group A – Hygiene: e.g., SITHIND005: Use hygienic practices for hospitality service
- Group B – Operations: e.g., SITHIND008: Work effectively in hospitality service
- Group C – Hospitality: e.g., SITHACS009: Clean premises and equipment
- Group D – General electives: e.g., BSBOPS502: Manage business operational plans
Note: Elective units should be selected to align with specific career goals and industry requirements.