Course Overview
The CPP20218 Certificate II in Security Operations is a nationally recognised qualification designed for individuals seeking to commence a career in the security industry. This course equips learners with the foundational skills and knowledge required to perform the role of an unarmed security officer or crowd controller, focusing on maintaining safety and security across various settings.
Course Name: Certificate II in Security Operations
Course Code: CPP20218
Industry Relevance: With the growing demand for security services in sectors such as retail, events, and corporate environments, this qualification addresses the industry’s need for trained professionals capable of ensuring safety and compliance.
Target Audience: This course is ideal for:
- Individuals aiming to enter the security industry.
- Those seeking to obtain a security officer or crowd controller license.
- Professionals looking to formalise their security skills with a recognised qualification.
Entry Requirements: There are no formal entry requirements for this qualification. However, participants must meet licensing requirements, which may include age restrictions, background checks, and language proficiency, depending on state or territory regulations.
Course Outcomes
Graduates of the CPP20218 Certificate II in Security Operations will acquire competencies to:
- Maintain safety and security through patrolling and monitoring premises.
- Control access and egress of persons and vehicles.
- Manage crowd behaviour and handle conflict situations.
- Apply legal and procedural requirements within a security context.
- Provide first aid in emergency situations.
Core Units:
- CPPSEC2101 – Apply effective communication skills to maintain security
- CPPSEC2102 – Apply legal and procedural requirements to work effectively within a security team
- CPPSEC2103 – Apply WHS, emergency response and evacuation procedures to maintain security
- CPPSEC2104 – Apply risk assessment to select and carry out response to security risk situations
- CPPSEC2105 – Provide quality services to a range of security clients
- CPPSEC2106 – Protect self and others using basic defensive techniques
- CPPSEC2107 – Patrol premises to monitor property and maintain security
- CPPSEC2108 – Screen people, personal effects and items to maintain security
- CPPSEC2109 – Monitor and control access and exit of persons and vehicles from premises
- CPPSEC2110 – Monitor and control individual and crowd behaviour to maintain security
- CPPSEC2111 – Apply security procedures to manage intoxicated persons
- CPPSEC2112 – Apply security procedures to remove persons from premises
- CPPSEC2113 – Escort and protect persons and valuables
- HLTAID011 – Provide First Aid
Upon successful completion, participants will be equipped to perform security functions effectively and pursue licensing as required by state or territory authorities.
Career Opportunities
The CPP20218 Certificate II in Security Operations opens pathways to various roles within the security industry, including:
Potential Job Titles:
- Unarmed Security Officer
- Crowd Controller
- Mobile Patrol Officer
- Loss Prevention Officer
- Event Security Personnel
Industry Sectors:
- Retail and Shopping Centres
- Hospitality and Entertainment Venues
- Corporate and Office Buildings
- Events and Festivals
- Transportation Hubs
Further Study Pathways:
- CPP31318 – Certificate III in Security Operations
- CPP41519 – Certificate IV in Security Risk Analysis
- CPP50619 – Diploma of Security Risk Management
By completing this qualification, individuals enhance their employability and are well-prepared to undertake further training or enter the workforce in the security sector.
Recognition of Prior Learning (RPL) Pathway
The Recognition of Prior Learning (RPL) pathway for the CPP20218 Certificate II in Security Operations offers experienced individuals an opportunity to have their existing skills and knowledge formally recognised. This process acknowledges competencies gained through work experience, informal training, or other qualifications, allowing individuals to achieve a nationally recognised qualification without duplicating learning.
Benefits of RPL:
- Time and Cost Efficiency: Fast-track the qualification process by avoiding repetition of content already mastered.
- Career Advancement: Enhance professional credibility and open up new career opportunities by holding a formal qualification.
- Compliance and Recognition: Meet industry standards and regulatory requirements, ensuring clients and employers recognise your expertise.
Eligibility for RPL:
Individuals with substantial experience in security operations or related fields may be eligible for RPL. Evidence such as work samples, references, and documented experience will be assessed to determine competency.
Process:
- Self-Assessment: Evaluate your existing skills and knowledge against the units of competency in the qualification.
- Evidence Collection: Gather documentation that demonstrates your experience and proficiency in relevant areas.
- Assessment: Submit your evidence for review by qualified assessors who will determine the extent to which your experience meets the qualification requirements.
- Outcome: Receive the qualification or be advised of any additional training required to meet the standards.
By pursuing the RPL pathway, individuals can formalise their expertise, enhancing their career prospects and positioning themselves for success in the competitive security industry.
