The CHC52021 Diploma of Community Services is a nationally recognized qualification in Australia, designed for individuals aiming to develop comprehensive skills in delivering, managing, and coordinating person-centered services to individuals, groups, and communities. This diploma equips learners with the knowledge and competencies to undertake roles that require specialized skills in community services, working autonomously within their scope of practice under broad directions from senior management.
Course Overview
- Qualification Code: CHC52021
- Total Units: 20 (12 core units + 8 elective units)
- Delivery Mode: Varies by provider; may include face-to-face, blended, or online learning
- Duration: Typically 18–24 months, depending on the institution and study mode
- Entry Requirements: No formal prerequisites
Key Learning Outcomes
Graduates will develop competencies in:
- Developing and implementing service programs
- Managing legal and ethical compliance
- Working with diverse people
- Maintaining work health and safety
- Recognizing and responding to crisis situations
- Facilitating workplace debriefing and support processes
- Reflecting on and improving own professional practice
Career Opportunities
This qualification prepares individuals for roles such as:
- Community Services Worker
- Case Manager
- Program Coordinator
- Family Support Worker
- Youth Worker
These positions are in demand across various sectors, including government agencies, non-profit organizations, and private service providers.
Recognition of Prior Learning (RPL)
For individuals with relevant work experience or prior studies, RPL offers a pathway to attain this diploma by recognizing existing competencies. The RPL process involves:
- Self-Assessment: Evaluating your experience against the qualification’s competencies.
- Evidence Collection: Gathering supporting documents such as work samples, references, and prior certifications.
- Assessment: Reviewing submitted evidence by qualified assessors to determine competency.
- Outcome: Awarding of the Diploma upon successful demonstration of required competencies.
Engaging in RPL can expedite the qualification process and acknowledge your professional experience.
Course Structure
Core Units (12):
- CHCCCS007: Develop and implement service programs
- CHCCOM003: Develop workplace communication strategies
- CHCDEV005: Analyse impacts of sociological factors on people in community work and services
- CHCDIV001: Work with diverse people
- CHCLEG003: Manage legal and ethical compliance
- CHCMGT005: Facilitate workplace debriefing and support processes
- CHCPRP003: Reflect on and improve own professional practice
- HLTWHS003: Maintain work health and safety
- CHCCCS004: Assess co-existing needs
- CHCCCS019: Recognise and respond to crisis situations
- CHCCSM013: Facilitate and review case management
- CHCDEV005: Analyse impacts of sociological factors on people in community work and services
Elective Units (8):
Electives can be chosen based on specific interests and career goals, with options such as:
- CHCDFV001: Recognise and respond appropriately to domestic and family violence
- CHCMHS001: Work with people with mental health issues
- CHCPRT025: Identify and report children and young people at risk
- CHCPRT027: Work collaboratively to maintain an environment safe for children and young people
- CHCMHS013: Implement trauma informed care
- CHCCSL001: Establish and confirm the counselling relationship
- CHCCSL002: Apply specialist interpersonal and counselling interview skills
- CHCCCS033: Identify and report abuse
Note: Elective units should be selected to align with specific career goals and industry requirements.